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Showing posts with the label #salestrainer

STRATEGIC RISK || TRAINER ANIL MAURYA

Objective  To learn how to manage strategic risk  Key Learnings 1. What is Strategic Risk?  Risks associated with business strategies and plans are called strategic risks. Strategic risk arises due to the failure or the absence of strategies to run any business.  For example, in absence of any strategy to launch new products in the market may trigger "an innovation risk," which is a type of strategy risk.  Strategic risk can also be defined from the perspective of liability risk. If you do not properly assess any liability and there is no liability coverage provision in your company, then this becomes a liability risk.  For example, a company wants to work on a new project to expand its business. In this case, a project risk arises in case of: Project planning failure Improper planning Strategy failure Not getting a new project  Missed deadline Project risk is also a type of strategy risk.  All the aspects of business in which strategy or decision...

CUSTOMER SERVICE :- TRAINER ANIL MAURYA

YOU TUBE :- Trainer Anil Maurya TRAINER ANIL MAURYA CUSTOMER IS GOD :- TRAINER ANIL MAURYA  Section 1: Burning Problem Solved in the Video How to serve your customers properly? Section 2: Summary of the Video If you succeed in understanding customer persona, you’ll not only win their heart but will increase your business. It’s very important to understand the 5 factors of customer persona – personal insight, top 3 burning problems, top goals, decision influencing factors, and barriers & common objections. Implementing CRM helps you in giving a friendly and pleasant experience to your customers. Section 3: Main Content of the Video Golden Statement: There is only one boss, the customer! He can fire everybody in the company from the chairman to down, simply by spending his money somewhere else. If you understand the philosophy of अतिथि देवो भव: then you’ll be able to make the business of millions and billions. Key Note #1: Defining Customer Persona We’ve unde...