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Showing posts from July, 2025

Concept of Reputation Risk Management || Trainer Anil Maurya

Objective To learn about the reputation risk    Key Learnings from the Video 1. Concept of Reputation Risk The loss of a business/brand’s reputation is known as reputation/reputational risk. The following are the consequences when the brand name of a business gets spoiled: Decreased sales Declined market share Reduction in the social capital (Value of brand on social media platforms) Reputation risk causes loss to business from all aspects. Businesses have to struggle for a long time to gain the lost reputation. For example, a few years back Maggi lost its reputation and was even banned and was away from the market for a long time. The reputation loss also caused loss to its parent company Nestle and also created a challenge for its future in the country, and this resulted into changes in the top management of Maggi. 2. Reasons of Reputation Risk a. Product Failure It means the product is not up to the mark as per customers’ expectations or the commitments which you made while...

COMPLIANCE AND LEGAL RISK || TRAINER ANIL MAURYA

Compliance And Legal Risk। Trainer Anil Maurya  Objective  To minimise the compliance and legal risk Key Learning 1. When does compliance risk arises? Compliance risk arises due to: Breach of internal & external regulations Breach of contracts Breach of laws 2. Key points of compliance & legal risk Applicable laws Companies act Trust Income tax FSSAI (Food safety and standards act) Drug license Applicable penalties Imprisonment Fine Appear before magistrate Obligations under a contract Quarterly budget Actuals Returns Tax Risk rating CRISIL CARE ICRA Compliance status 3. Impact of compliance risk (i.) Legal impact Fine Imprisonment Product seizures Penalties Legal impact arises when you ignore laws thinking that related ministry is also ignorant about the same. For example: In the year 2017, the Ministry of corporate affairs strike off around 2,00,000 companies nationwide because these companies failed in legal compliance. This hampered the business operations wherein ...

Technological Risk Faced By A Business || TRAINER ANIL MAURYA

Objective To learn about the technological risk faced by a business   Key Learnings from the Video 1. Concept of Technology Risk Every business faces different types of technology risks. For example, The Kirana store has to protect the address, phone number, and purchase history of its 1000 customers whereas Airtel Telecom needs to protect the call history of more than 1 crore customers. Even the technology risk of the two Kirana stores is also different. 2. Types of Technology Risk The technology risk can be in the form of theft of any of the following: a. Customer’s data b. Accounts c. Earnings   3. Impact of Technology Risk It impacts the following: a. Business and project goals b. Service continuity c. Bottom line result d. Business reputation e. Security infrastructures 4. Technology Risk - Problems A business faces the following problems due to technology risk: a. Physical threats b. Electronic threats c. Technical failures d. Infrastructure failures e. Human e...

STRATEGIC RISK || TRAINER ANIL MAURYA

Objective  To learn how to manage strategic risk  Key Learnings 1. What is Strategic Risk?  Risks associated with business strategies and plans are called strategic risks. Strategic risk arises due to the failure or the absence of strategies to run any business.  For example, in absence of any strategy to launch new products in the market may trigger "an innovation risk," which is a type of strategy risk.  Strategic risk can also be defined from the perspective of liability risk. If you do not properly assess any liability and there is no liability coverage provision in your company, then this becomes a liability risk.  For example, a company wants to work on a new project to expand its business. In this case, a project risk arises in case of: Project planning failure Improper planning Strategy failure Not getting a new project  Missed deadline Project risk is also a type of strategy risk.  All the aspects of business in which strategy or decision...

OPRATIONAL RISK || TRAINER ANIL MAURYA

OPRATIONAL RISK || TRAINER ANIL MAURYA  Objective To learn about the operational risk    Key Learnings  1. Concept of Operational Risk A company/business has a threat of operational risk when its procedures are held up due to any of the given below reasons: a. Problem in system b. Failure of Standard Operating Procedures (SOPs) c. Mistakes or fraud done by employees d. Criminal conspiracy in business The probability of loss due to the above-mentioned hindrances is known as operational risk. 2. Factors of Operational Risks a. Employees: Overworked employees or improperly trained employees are the first reason for the operational risk of a company/business because such employees: Follow the wrong business process Do work with lethargy Are unaware of business processes  b. Macro environment: The elements of the macro environment of a business are: Society (Socio-environment) Political environment Economic environment Legal environment Technological environment Gove...

ASSET BACKED RISK || TRAINER ANIL MAURYA

Objective of the E-BOOK  To avoid asset-backed risk Key Learnings from the E-BOOK  1. What is asset-backed risk? Asset backed risk arises when an asset is used as a collateral or as security against some risk. This asset is sold, liquidated, and transferred to reimburse the risk amount. When there are fluctuations in underlying securities, asset backed securities valuations will also be affected by them. This will result in the following challenges for a business: Prepayment risk Repayment income stream Change in interest rates For example: 1. Share value increase An investor checks asset backing while investing in your company. If your asset backing is sound, he will invest money in your business; otherwise, he will withdraw even the invested amount. So, your share value increases if you have asset backing. 2. Mining sector Mines are the main asset of mining sector. If there is no more exploration in the mines, the company will be over and the investor will withdraw the mon...

CURRENCY RISK || TRAIN ANIL MAURYA

Currency Risk Management || Trainer Anil Maurya   Objective of the E- book  To learn how to manage currency risk  Key Learnings from the Video 1. What is Currency Risk? Currency risk is also called "exchange rate risk" that arises from the change in the price of one country's currency with respect to another. Investors or companies that have assets or business operations in other countries are exposed to currency risk. For example:  An Indian company agrees to purchase $10,000 worth products every month from a US company.  In this case, the Indian company has to convert INR into USD for making monthly payment to the US company. If the price of USD increases, the Indian company has to pay extra for the $10,000, then what they were paying earlier.  This situation is called currency risk for the Indian company.  2. Types of Currency Risk  i. Transaction Risk  This risk arises when a company deals with another company in a country that has a...

FOREIGN INVESTMENT RISK || TRAINER ANIL MAURYA

Objective of the E- BOOK  To learn about the foreign investment risk    Key Learnings from the E-BOOK  1. Concept of Foreign Investment and Foreign Investment Risk Foreign investments are of the following 2 types: a. Direct investment:  It means physical investment in other countries by purchasing machines, building, and factory. b. Indirect investment:  It means to purchase shareholdings and stakes in the companies operating in other countries.  There are chances of losses in both the direct and indirect investments. The chance of losses on foreign investment is known as foreign investment risk. 2. Types of Foreign Investment Risk An investor has to bear the following type of risks in foreign investment: a. Higher transaction cost:  An investor need to pay the following additional charges while doing foreign investment: i. Extra stamp duty ii. Clearing fees iii. Exchange fees iv. Broker commission b. Currency risk:  The investment value also...

CREDIT RISK MANAGEMENT || TRAIN ANIL MAURYA

Objective of the E - BOOK || TRAI ANIL MAURYA  To minimise the credit risk Key Learnings from the Video 1. What is Credit Risk? When your debtor defaults in repayment of the principal amount of loan and interest, it is known as "Credit risk." For example: You gave Rs.10, 000 as a loan to some person at 10% interest. If he defaults Rs.10, 000 (principal amount) and Rs.1000 (interest), then he will face a credit risk of Rs.11, 000. 2. Credit Risk- Factors Poor cash flows: If the debtor has poor cash flows, he may not be able to repay your loan. Rising interest rates: Borrowers may default due to the rise of interest rates of the loan. For example: A person borrowed a certain amount at an interest rate of 9% but now it has risen to 12%. He might be unable to repay the loan and interest amount in this situation due to the increased interest burden. Failure of business/profession: There are chances that the amount borrowed is invested in a business/profession which fails. So, he m...

Liquidity Risk Management

Objective of the E-BOOK  To learn about the stock market risk    Key Learnings from the Video 1. Meaning of Stock Market Risk The term investment itself means risk because the return on investment is always a thing of concern. When an investor is investing in the Stock Market he/she taking a risk as an investment in the shares of the company may not mean high returns, this can also lead to a loss. 2. Types of Risks The various types of risks are: a. Systematic risk Systematic risk is the risk that arises due to the fluctuations in the stock market of the country in which you are investing is known as systematic risk. For example, if an investor is investing in the Indian stock market, then his/her investment can be at risk according to the movement/fluctuations in the stock market (like National Stock Exchange, Bombay Stock Exchange, etc.). Systematic risk cannot be covered because it is caused due to a particular system which is in place.  The various situations whi...

STOK MARKET RISK

Objective of the E- BOOK  To learn about the stock market risk    Key Learnings from the Video 1. Meaning of Stock Market Risk The term investment itself means risk because the return on investment is always a thing of concern. When an investor is investing in the Stock Market he/she taking a risk as an investment in the shares of the company may not mean high returns, this can also lead to a loss. 2. Types of Risks The various types of risks are: a. Systematic risk Systematic risk is the risk that arises due to the fluctuations in the stock market of the country in which you are investing is known as systematic risk. For example, if an investor is investing in the Indian stock market, then his/her investment can be at risk according to the movement/fluctuations in the stock market (like National Stock Exchange, Bombay Stock Exchange, etc.). Systematic risk cannot be covered because it is caused due to a particular system which is in place.  The various situations wh...

HOW TO MANNAGE FINANCIAL RISK

Objective of the E- BOOK  To minimise the financial risk Key Learnings from the Video 1. What is financial risk? When a company or an individual fails to meet financial obligations, it is known as “Financial risk.” For example: An individual raises a personal loan from the bank and fails to repay the loan. This is a financial risk. 2. Impact of financial risk The impact of financial risk on the following 5 stakeholders is as follows: Companies:  Companies face debt due to financial risk. Investors:  Investors face loss of invested capital in the companies such as DHFL, Gitanjali, and Jet Airways, etc. In all these companies, investors lost their money because these companies failed to repay their loan amount. Individuals:  When an individual fails to pay a loan amount that is more than his income, he will face losses. Government:  When a government borrows money from IMF and World Bank and it fails to repay the loan, the government defaults. Financial markets:...

ECONOMICRISKMANAGEMENT, TRAINERANILMAURYA ,BESTBUSINESSCOACH

Objective of the E-BOOK  CREDIT GOES TO BADA BUSINESS TRAIN ANIL MAURYA  To learn how to manage economic risks  Key Learnings from the Video 1. Economic Risk  The economic/investment risks occur due to changes in business conditions or government policies and this is called economic risk. There are two types of economic risk: i. Macroeconomic Risk  This refers to the risk arising due to global economic changes such as economic policy changes by the US, UK, etc.  This type of risk occurs due to the factors that are outside the control of a country and impact your business operations in that country. ii. Microeconomic risk  This refers to the actions/events in your country that affect your business operations.  For example, if you are in steel trading business, then fluctuation in the price of the steel is a microeconomic risk. This type of risk affects the foreign operations of your company. Economic risks can "suddenly make your business unsustain...

ECONOMIC RISK MANAGEMENT

ECONOMIC RISK MANAGEMENT  To learn how to manage economic risks  Key Learnings from the Video 1. Economic Risk  The economic/investment risks occur due to changes in business conditions or government policies and this is called economic risk. There are two types of economic risk: i. Macroeconomic Risk  This refers to the risk arising due to global economic changes such as economic policy changes by the US, UK, etc.  This type of risk occurs due to the factors that are outside the control of a country and impact your business operations in that country. ii. Microeconomic risk  This refers to the actions/events in your country that affect your business operations.  For example, if you are in steel trading business, then fluctuation in the price of the steel is a microeconomic risk. This type of risk affects the foreign operations of your company. Economic risks can "suddenly make your business unsustainable." For example, Jet Airways' business was advers...

RISK MANAGEMENT

RISK MANAGEMENT To learn about the steps of the risk management process    Key Learnings from the Video 1. Risk Context For the proper management of risk, you should understand the context of the risk involved.  Different businesses have different risks depending on various factors and operations. For example, the risk factors for a flower shop are the short lifespan of flowers, logistics management, delivery of stocks on time, stock to be sold on the same day, and consumable inventory.     2. Risk Analysis and Consequences Identify the risks and determine how it can harm the company/business. Risk analysis is all about developing an understanding of the upcoming risk by knowing: a. Type of risk b. Impact of risk c. Time of risk d. Risk is positive or negative e. Risk is economic or financial f. Stock market risk g. Whether the risk is hampering operations h. Whether the risk is the outcome of strategy opted You should analyse the risk, measure its intensit...

CUSTOMER SERVICE :- TRAINER ANIL MAURYA

YOU TUBE :- Trainer Anil Maurya TRAINER ANIL MAURYA CUSTOMER IS GOD :- TRAINER ANIL MAURYA  Section 1: Burning Problem Solved in the Video How to serve your customers properly? Section 2: Summary of the Video If you succeed in understanding customer persona, you’ll not only win their heart but will increase your business. It’s very important to understand the 5 factors of customer persona – personal insight, top 3 burning problems, top goals, decision influencing factors, and barriers & common objections. Implementing CRM helps you in giving a friendly and pleasant experience to your customers. Section 3: Main Content of the Video Golden Statement: There is only one boss, the customer! He can fire everybody in the company from the chairman to down, simply by spending his money somewhere else. If you understand the philosophy of अतिथि देवो भव: then you’ll be able to make the business of millions and billions. Key Note #1: Defining Customer Persona We’ve unde...